Do you find yourself saying yes when you secretly want to say no? Such as when your boss asks for your expertise on a thick draft knowing your plate is full. Or, an overseas customer would like your participation on a 4am conference call, at their convenience. You have trouble saying no and subsequently oblige because this is part of the job. Right?
As a diligent, dependable employee, you have trouble saying no, whether in response to unreasonable requests or small favors. First, you welcome challenges that allow you to contribute solid results. Second, you feel pressured. After all, what were to happen if you said no? The only way to find out what would happen is to start saying no, but you don’t want to take the chance. Instead, you overcommit yourself to the point of exhaustion.
People-pleasers, those that have trouble saying no, reluctantly say yes at their own expense to gain favor with someone else. You are painfully aware that you don’t want to provide a service. Then you regretfully spend energy to perform this service, stealing your time away from things that matter. To add to your frustrations, you end up resenting the person for whom you provided this service. At the end of the day, you bitterly ask yourself why you have trouble saying no.
Internal Versus External Approval
Your justifications for saying yes will vary from, “they might fire me” to, “I can’t say no.” Whatever your reasons, they are rooted from the same issue: fear. You fear for your reputation, your job and your confidence (See Post #04). Fear can a powerful influential force, and others may use your fear to their own advantage.
Your fears are born from an inability to gain internal approval – you struggle to please yourself. You see, when an unwilling yes translates to gaining others’ approval, you are filling a void. This void includes a lack of self-respect and a lack of internal satisfaction with yourself. You fill this void by pleasing others, i.e., you strive for external approval. When colleagues, friends or bosses are happy with your capitulation, the urge to gain internal satisfaction ceases. Your deep-rooted fear grows over time as you consistently seek external approval.
You must be willing to be disliked by others so you can like yourself. Boss included.